2020 Insurance Reports now available

PAYMENT PREFERENCES CONSUMER BEHAVIOR STUDY ON BANK CLIENTS IN LATIN AMERICA


Regular price $980.00

EXCEL DATABASE DOWNLOAD 

2019 comprehensive statistics. 18 Latin American markets. 

TABLE OF CONTENTS

  • What payment method do you prefer to buy online? (Multiple answers)
  • How important is it for you to have a secure payment option when buying online?
  • How important is it for you to have an option to pay in your local currency?
  • How important is it for you to make the payment process fast?
  • How important is it for you to avoid sharing your financial information with the provider?
  • On what type of device do you prefer to make an online purchase?
  • On what interface (Site/Apps) do you prefer to make an online purchase?
  • Would you say that in general you find better prices buying online?
  • Would you say that in general you find better products / services buying online?
  • What is for you the main factor for a good online purchase experience? (Choose only one option)
  • Are you unable to use some payment methods requested by online stores?
  • What is your evaluation of your online shopping experience?

Payment Preferences results (by country)

Argentina
Bolivia
Brazil
Chile
Colombia
Costa Rica
Ecuador
El Salvador
Guatemala
Honduras
Mexico
Nicaragua
Panama
Paraguay
Peru
Dominican Republic
Uruguay
Venezuela

Bank clients with at least one active bank account in the previous 12 months.

SEGMENTS by COUNTRY

Millenials (18-35 years old)

Gen X (36-49 years old)

Baby Boomers (50-65 years old)

Seniors (66-80 years old)

DPS = Digital Payment Systems: 2Checkout, Apple Pay, Baloto, CardConnect, Condensa, Efecty, Globalpayments, Google Pay, MasterPass, MercadoPago, Mundipagg, Pagar.Me, PagSeguro, PayMobile, PayPal, PayU , SafetyPay, SuRed, Stripe, Wirecard, WorldPay and others. Debit and transfers includes "Boletos Bancarios" and bank deposits in Brazil. Cash on delivery includes non-bank collections networks and in Venezuela USD transactions are included. In Colombia PSE in included in Debit Cards and in Mexico cash on delivery at stores, Oxxo and others are included.

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